Terms of Service

Welcome to House of Books. These Terms of Service ("Terms") govern your use of our website and any purchases you make from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About House of Books

House of Books is a premium curated bookstore selling physical book collections. We curate, package, and ship physical books directly to readers worldwide. All products sold through our store are tangible physical goods — no subscriptions, no hidden charges.

2. Orders & Payment

All prices are displayed in the currency shown at checkout. By placing an order, you confirm that:

You are at least 18 years old or have parental/guardian consent
The payment information you provide is accurate and authorised
You are legally permitted to enter into this agreement

We reserve the right to cancel or refuse any order at our discretion — for example if we suspect fraud, if a product is out of stock, or if a pricing error has occurred. In such cases, we will issue a full refund to your original payment method.

House of Books uses Shopify Payments and other secure payment processors. Your card details are never stored on our servers. All transactions are encrypted via SSL.

3. Pricing & Promotions

Prices displayed on our website are subject to change without notice. Bundle deals, launch offers, and discount codes are valid for a limited time and may be withdrawn at any time. The "Was" price shown on product pages reflects the original full retail price or the combined individual price of the books in the collection before bundling.

4. Shipping

We aim to ship all orders within 24 hours of payment confirmation. Estimated delivery times are:

United Kingdom: 3–5 business days
Europe: 5–10 business days
United States & Canada: 7–14 business days
Rest of World: 10–21 business days

Delivery times are estimates and not guaranteed. House of Books is not responsible for delays caused by customs, postal services, or events outside our control. Tracking information is provided by email once your order ships.

5. Returns & Refunds

We offer a 30-day money-back guarantee on all orders. Please see our full Refund Policy for details on how to return an item and receive a refund.

6. Intellectual Property

All content on the House of Books website — including text, images, logos, collection names, product descriptions, and design — is the intellectual property of House of Books and may not be copied, reproduced, or used without our express written permission. The individual book titles and their content remain the intellectual property of their respective authors and publishers.

7. Acceptable Use

When using our website, you agree not to:

Use our website in any way that violates applicable laws or regulations
Attempt to gain unauthorised access to any part of our website or systems
Transmit any unsolicited or unauthorised advertising material
Reproduce or resell our products or content for commercial purposes
Submit false, misleading, or fraudulent information

8. Limitation of Liability

To the fullest extent permitted by law, House of Books shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our website following any changes constitutes acceptance of the updated Terms.