Refund policy

Refund Policy

All sales are final. Due to the nature of digital products, we do not offer refunds or exchanges once a product has been delivered.

If you experience a technical issue with your download, please contact us at helives.christian@gmail.com within 7 days of purchase, and we will resolve it as quickly as possible.

Non-refundable items:

Exceptions:

If your order was charged but the product was never delivered, please contact us within 7 days and we will make it right.

Damaged or incorrect orders:

Please inspect your order upon receipt. If you received the wrong product or experienced a technical issue, contact us immediately at helives.christian@gmail.com so we can evaluate and resolve the issue.

Contact:

helives.christian@gmail.com

We are committed to providing high-quality faith resources and want every customer to have a great experience with HeLives.